ICTQual AB Level 6 International Diploma in Quality Management

Master Quality, Compliance & Excellence – Stand Out with ICTQual AB’s International Diploma

In today’s competitive world, organizations across every sector rely on strong quality management systems to deliver excellence, maintain compliance, and build customer trust. The ICTQual AB Level 6 International Diploma in Quality Management is a globally recognized qualification designed to equip learners with the advanced knowledge, tools, and skills needed to become leaders in quality assurance and organizational improvement.

This program goes beyond theory by combining international best practices, case studies, and practical applications in quality management. Learners gain expertise in quality control frameworks, continuous improvement strategies, auditing techniques, risk management, and ISO standards—all essential for driving efficiency and sustainable growth in today’s global marketplace.

Whether you are an experienced professional seeking to upgrade your skills or a fresh candidate looking to enter the field, this diploma provides a solid foundation and advanced competencies to thrive in industries such as manufacturing, healthcare, construction, education, logistics, and services.

Delivered through an approved ICTQual AB centre, the course is structured to meet the needs of working professionals and ambitious learners. With flexible study routes, interactive learning resources, and assignment-based assessments, you’ll be able to apply your knowledge directly to real-world scenarios.

By completing the ICTQual AB Level 6 International Diploma in Quality Management, you’ll not only gain a respected international qualification but also position yourself as a skilled quality management professional ready to make a measurable impact on organizational performance and career advancement.

Take the next step toward becoming a trusted leader in quality—enroll today and open doors to global opportunities in quality management and assurance.

Awarding Body

ICTQual AB

Study Mode

Online

Qualification Level

Level 6

Completion Time

3-Years

Study Units

36 Mandatory Units

Assessments

Qualification Title	ICTQual AB Level 6 International Diploma in Quality Management
Level	Level 6
Total Credits	360
Assessment	Pass or fail Internally assessed and verified by centre staff External quality assurance by ICTQual AB verifiers

To enrol in the ICTQual AB Level 6 International Diploma in Quality Management, applicants must meet the following entry criteria:

Minimum Age

Applicants must be 18 years of age or older at the time of registration.

Educational Background

A recognized Level 5 qualification (or equivalent) in a relevant field such as business management, quality assurance, or engineering.
Alternatively, applicants with a degree or diploma in any discipline may also be considered.

Work Experience

Professionals with relevant work experience (minimum 3–5 years) in quality management, operations, or related fields may apply through the Recognition of Prior Learning (RPL) route.
Experienced candidates without formal qualifications may also be considered on a case-by-case basis.

English Language Proficiency

Since the course is delivered in English, applicants should demonstrate proficiency in the language.
A minimum of IELTS 5.5 (or equivalent) is recommended.
For learners whose previous education was conducted in English, proof of language proficiency may be waived.

This qualification, the ICTQual AB Level 6 International Diploma in Quality Management, consists of 36 mandatory units.

Mandatory Units of ICTQual AB Level 6 International Diploma in Quality Management

Year 1 – Foundations of Quality Management

Sr#	Unit Title
1	Principles of Quality Management and Assurance
2	Fundamentals of Organisational Excellence
3	Business Law, Compliance, and Regulatory Frameworks
4	Introduction to Operations and Process Management
5	Workplace Health, Safety, and Risk Control
6	Quality Tools, Techniques, and Measurement Basics
7	Data Analysis and Research Methods in Quality
8	Business Communication and Professional Reporting
9	Leadership Fundamentals in Quality-Driven Organisations
10	Information Technology for Quality and Operations
11	Problem-Solving and Decision-Making in Business Contexts
12	Corporate Social Responsibility and Ethical Quality Practices

Year 2 – Applied Quality and Organisational Practices

Sr#	Unit Title
1	Total Quality Management (TQM) Principles and Applications
2	Lean Management and Six Sigma Methodologies
3	International Standards and Certification Frameworks (e.g., ISO)
4	Advanced Risk Management and Compliance in Quality Systems
5	Performance Management and Organisational Measurement
6	Human Resource Management in Quality-Focused Organisations
7	Supply Chain Quality and Vendor Management
8	Quality Auditing and Continuous Improvement Processes
9	Project and Programme Management in Quality Environments
10	Strategic Marketing and Quality in Global Markets
11	Ethics, Governance, and Sustainability in Quality Systems
12	Innovation and Change Management for Quality Professionals

Year 3 – Advanced Strategic Quality Leadership

Sr#	Unit Title
1	Strategic Management for Quality and Business Growth
2	Advanced Quality Theories, Models, and Practices
3	Global Excellence Frameworks (EFQM, Baldrige, etc.)
4	Leadership, Change, and Organisational Transformation
5	Quality in Digital Transformation and Smart Technologies
6	International Trade, Policy, and Quality Assurance
7	Crisis Management and Business Continuity in Quality Systems
8	Emerging Trends in Global Quality and Sustainability
9	Advanced Research Methods in Quality and Organisational Studies
10	Dissertation / Final Research Project in Quality Management
11	Global Business Strategy and Competitive Advantage through Quality
12	Future of Quality Management and Industry 4.0 Integration

Upon successful completion of the ICTQual AB Level 6 International Diploma in Quality Management, learners will be able to:

Year 1 – Foundations of Quality Management

Principles of Quality Management and Assurance

Understand core principles of quality assurance and management systems.
Apply quality frameworks to enhance organizational performance.
Analyze the role of quality in customer satisfaction and stakeholder value.
Evaluate quality standards in different industries.
Demonstrate knowledge of continuous improvement practices.

Fundamentals of Organisational Excellence

Explain the concept of organizational excellence and its global importance.
Assess tools used to measure organizational performance.
Apply excellence models to business improvement initiatives.
Identify factors that drive sustainable organizational success.
Develop strategies to embed excellence in organizational culture.

Business Law, Compliance, and Regulatory Frameworks

Understand the relationship between business law and quality compliance.
Interpret national and international regulatory frameworks.
Apply legal requirements to quality and risk management practices.
Analyze the impact of compliance on organizational performance.
Demonstrate knowledge of ethical responsibilities in business law.

Introduction to Operations and Process Management

Explain the principles of process and operations management.
Apply process mapping tools to improve efficiency.
Evaluate methods to align operations with quality objectives.
Understand the role of process improvement in customer satisfaction.
Use key performance indicators to measure process effectiveness.

Workplace Health, Safety, and Risk Control

Understand the importance of workplace safety regulations.
Apply risk assessment techniques to prevent hazards.
Analyze the link between health, safety, and quality performance.
Evaluate methods of compliance with occupational safety standards.
Develop strategies for managing workplace risks.

Quality Tools, Techniques, and Measurement Basics

Identify essential quality measurement tools and techniques.
Apply statistical methods for quality control.
Interpret data to improve quality performance.
Use measurement systems to assess process efficiency.
Demonstrate knowledge of benchmarking and quality indicators.

Data Analysis and Research Methods in Quality

Understand principles of qualitative and quantitative research.
Apply data analysis tools in a quality management context.
Design research projects to address organizational quality issues.
Interpret research findings to support evidence-based decisions.
Evaluate the reliability and validity of quality-related data.

Business Communication and Professional Reporting

Demonstrate effective communication in professional contexts.
Prepare structured reports for quality and management purposes.
Apply presentation skills to share quality findings.
Use professional writing techniques for stakeholder engagement.
Develop negotiation and interpersonal communication skills.

Leadership Fundamentals in Quality-Driven Organisations

Understand leadership theories in quality management contexts.
Apply leadership skills to promote quality culture.
Evaluate different leadership styles in organizational settings.
Demonstrate the role of leadership in employee motivation.
Develop strategies to lead quality improvement initiatives.

Information Technology for Quality and Operations

Understand IT tools supporting quality management systems.
Apply digital platforms for operations and process control.
Use data management systems for decision-making.
Evaluate IT integration in quality assurance.
Explore the role of emerging technologies in quality improvement.

Problem-Solving and Decision-Making in Business Contexts

Apply structured problem-solving models in business.
Use decision-making tools to resolve organizational challenges.
Analyze complex problems from a quality perspective.
Evaluate solutions based on evidence and data.
Develop critical thinking and analytical skills.

Corporate Social Responsibility and Ethical Quality Practices

Understand CSR principles and their relevance to quality management.
Apply ethical decision-making in organizational practices.
Evaluate the impact of CSR on customer trust and brand value.
Analyze global case studies of CSR in quality management.
Develop strategies for integrating ethics into quality frameworks.

Year 2 – Applied Quality and Organisational Practices

Total Quality Management (TQM) Principles and Applications

Understand the philosophy of TQM and its global relevance.
Apply TQM principles to real business scenarios.
Evaluate tools used in continuous improvement.
Measure organizational performance using TQM frameworks.
Develop strategies for embedding TQM in organizational culture.

Lean Management and Six Sigma Methodologies

Explain Lean and Six Sigma principles.
Apply DMAIC methodology to business processes.
Analyze waste reduction strategies in operations.
Use Six Sigma tools to measure quality performance.
Evaluate case studies of Lean Six Sigma in practice.

International Standards and Certification Frameworks (e.g., ISO)

Understand ISO and other international quality standards.
Evaluate the role of certification in global business.
Apply quality frameworks to achieve compliance.
Analyze benefits and challenges of certification.
Develop knowledge of auditing processes for ISO standards.

Advanced Risk Management and Compliance in Quality Systems

Understand advanced principles of risk management.
Apply frameworks to mitigate organizational risks.
Evaluate compliance strategies across industries.
Use risk assessment tools in quality systems.
Develop effective risk monitoring plans.

Performance Management and Organisational Measurement

Understand the importance of performance metrics.
Apply KPIs to measure organizational success.
Evaluate performance appraisal systems.
Link performance management with quality outcomes.
Develop strategies for continuous improvement.

Human Resource Management in Quality-Focused Organisations

Understand HRM principles in quality-driven organizations.
Apply recruitment strategies to build quality teams.
Evaluate employee training and development in quality.
Analyze HRM’s role in organizational performance.
Develop HR policies aligned with quality goals.

Supply Chain Quality and Vendor Management

Understand the role of quality in supply chain management.
Apply vendor evaluation and selection techniques.
Monitor supplier compliance with quality standards.
Analyze risks in global supply chain quality.
Develop strategies for improving vendor relationships.

Quality Auditing and Continuous Improvement Processes

Understand auditing principles and processes.
Apply auditing techniques to organizational systems.
Evaluate compliance with international standards.
Identify opportunities for continuous improvement.
Develop skills in audit reporting and analysis.

Project and Programme Management in Quality Environments

Understand project management principles in quality.
Apply planning tools to quality improvement projects.
Evaluate risks and resources in quality programs.
Monitor and control project progress effectively.
Demonstrate leadership in quality project delivery.

Strategic Marketing and Quality in Global Markets

Understand the link between marketing and quality.
Apply strategies to enhance customer value.
Evaluate global marketing practices in quality management.
Analyze the role of branding in customer trust.
Develop marketing strategies focused on quality excellence.

Ethics, Governance, and Sustainability in Quality Systems

Understand ethical frameworks in quality management.
Apply governance practices to ensure accountability.
Evaluate sustainability strategies in business.
Analyze case studies of governance in quality systems.
Develop sustainable quality initiatives.

Innovation and Change Management for Quality Professionals

Understand innovation in quality management.
Apply change management models in organizations.
Evaluate resistance to change in quality systems.
Develop strategies for leading innovation.
Demonstrate creativity in quality improvement projects.

Year 3 – Advanced Strategic Quality Leadership

Strategic Management for Quality and Business Growth

Understand strategic planning models.
Apply strategies to achieve sustainable growth.
Evaluate the role of quality in competitive advantage.
Analyze case studies of strategic management.
Develop strategic action plans for quality-driven growth.

Advanced Quality Theories, Models, and Practices

Understand advanced theories of quality.
Apply models to improve organizational performance.
Evaluate strengths and weaknesses of quality approaches.
Use case studies to analyze modern practices.
Develop knowledge of global quality trends.

Global Excellence Frameworks (EFQM, Baldrige, etc.)

Understand EFQM and Baldrige frameworks.
Apply excellence models to organizational practices.
Evaluate performance using excellence criteria.
Analyze international case studies.
Develop strategies for organizational excellence.

Leadership, Change, and Organisational Transformation

Understand theories of organizational change.
Apply leadership skills to drive transformation.
Evaluate barriers to change and solutions.
Demonstrate the role of leaders in transformation.
Develop strategies for sustainable organizational change.

Quality in Digital Transformation and Smart Technologies

Understand digital transformation in quality.
Apply smart technologies to quality management.
Evaluate the impact of Industry 4.0 on quality.
Analyze case studies of digital transformation.
Develop knowledge of emerging digital tools.

International Trade, Policy, and Quality Assurance

Understand trade policies and their link to quality.
Apply global regulations in international business.
Evaluate the impact of policy on quality systems.
Analyze international trade agreements.
Develop compliance strategies for trade quality assurance.

Crisis Management and Business Continuity in Quality Systems

Understand crisis management frameworks.
Apply strategies to maintain business continuity.
Evaluate risks during organizational crises.
Develop recovery plans for quality systems.
Analyze case studies of crisis management.

Emerging Trends in Global Quality and Sustainability

Understand global sustainability trends.
Apply practices for green and ethical quality systems.
Evaluate the impact of globalization on quality.
Analyze new challenges in international quality.
Develop strategies for future sustainability.

Advanced Research Methods in Quality and Organisational Studies

Understand advanced research designs.
Apply methods to organizational quality studies.
Evaluate validity and reliability in research.
Interpret findings for decision-making.
Develop proposals for applied research.

Dissertation / Final Research Project in Quality Management

Identify a research problem in quality management.
Apply appropriate research methodology.
Collect and analyze relevant data.
Present findings in a structured report.
Demonstrate advanced academic and professional skills.

Global Business Strategy and Competitive Advantage through Quality

Understand strategies for competitive advantage.
Apply quality-driven strategies in global markets.
Evaluate the role of quality in business success.
Analyze competitive positioning frameworks.
Develop strategies for international competitiveness.

Future of Quality Management and Industry 4.0 Integration

Understand Industry 4.0 trends in quality management.
Apply smart technologies to improve systems.
Evaluate the role of AI, IoT, and big data in quality.
Analyze case studies of digital integration.
Develop knowledge of future-ready quality strategies.

The ICTQual AB Level 6 International Diploma in Quality Management is designed for ambitious learners and professionals who want to advance their expertise in quality assurance, compliance, and organizational excellence. Below are the key groups who will benefit from this internationally recognized qualification:

For Quality Assurance and Quality Control Professionals

Professionals already working in quality control, auditing, or assurance roles.
Individuals seeking to upgrade their knowledge of international quality standards (ISO, EFQM, Baldrige).
Those looking to strengthen auditing, compliance, and continuous improvement skills.
Quality inspectors and analysts aiming for leadership and managerial positions.
Practitioners wanting to align their skills with global best practices in quality management.

For Managers and Supervisors in Quality-Driven Industries

Middle and senior-level managers seeking to integrate quality principles into leadership strategies.
Supervisors responsible for operational excellence and performance measurement.
Project managers wanting to embed TQM, Lean, and Six Sigma into project delivery.
Leaders aiming to enhance customer satisfaction and organizational competitiveness.
Managers preparing for roles in compliance, sustainability, and business transformation.

For Engineers and Technical Professionals

Engineers in manufacturing, construction, logistics, or service sectors looking to apply quality systems.
Professionals involved in product design, development, and compliance.
Individuals seeking skills in supply chain quality and vendor management.
Technical staff aiming to improve risk management and safety standards.
Professionals who want to transition into quality leadership and consultancy roles.

For Career Changers and Aspiring Quality Leaders

Graduates from business, engineering, or related fields aspiring to enter the quality management profession.
Professionals from non-quality backgrounds seeking to switch careers into quality assurance.
Individuals looking for an internationally recognized qualification to boost employability.
Fresh candidates interested in completing assignment-based learning to build strong fundamentals.
Ambitious learners aiming to become globally competitive in quality-focused industries.

For Organizations and Corporate Teams

Companies wanting to train staff in global quality frameworks.
HR and training managers looking to embed quality culture across teams.
Organizations preparing for ISO or international certification audits.
Employers seeking to develop in-house quality management leaders.
Businesses aiming to enhance productivity, compliance, and customer trust through skilled professionals.

As an approved centre of ICTQual AB, we offer flexible certification routes for learners to achieve the ICTQual AB Level 6 International Diploma in Quality Management. Whether you are a seasoned professional with years of experience or a fresh candidate starting your journey, you can enroll with us and follow the route best suited to your background.

Route 1 – For Experienced Professionals (Recognition of Prior Experience)

Designed for professionals with at least 6 years of verifiable work experience in quality management, operations, auditing, compliance, or related fields.
Instead of completing all assignments, learners are assessed through the Recognition of Prior Learning (RPL) process, where their existing knowledge, skills, and achievements are evaluated.
This route allows experienced professionals to fast-track their qualification and gain recognition for what they already know and practice.
Ideal for quality managers, auditors, consultants, engineers, and senior professionals who want to strengthen their career profile with an internationally recognized diploma.

Route 2 – For Fresh Candidates (Assignment-Based Route)

Tailored for learners who are new to the field, recent graduates, or professionals with limited experience in quality management.
Fresh candidates are required to complete all 36 assignments covering the three years of structured study units.
Each assignment is designed to build strong theoretical knowledge and practical skills in areas such as quality assurance, auditing, risk management, process improvement, and global compliance standards.
By successfully completing the assignments, learners will develop a solid foundation in quality management and earn the ICTQual AB Level 6 Diploma, opening doors to global career opportunities.